Pengo
2001-11-03, 10:45:22
http://www.radeonic.com/
"Rather than just spring the news, I figured I should let you in on some of the behind the scenes conversations we have been having over here. The basic summary of what we're discussing is that Radeonic will soon cease to be, not because we're giving up on the computer hardware scene which is a passion we all share, but because we can't continue pretending to offer a service to the ATi user when ATi themselves don't seem to give a damn! Before I get too full on, let me state clearly that ATi-UK have been awesome, offering everything they could, but it seems the parent company doesn't offer them a lot of support either (my words not theirs). We have been promised a place on their mailing list for 8 months, it never happened! Our emails to them go unanswered, our requests for new hardware under NDA, or indeed under any other circumstances, are refused due to a "lack of resources". On a daily basis I try to defend ATi to readers who have had endless technical support emails ignored or who have been stalled and given the run-around. It makes ATi look bad, it makes us look bad and it does nothing to repair their reputation as a company who cares only about their OEMs. Sometimes, even with the best will in the world you have to admit you're beaten, and until ATi get their asses in gear and learn to appreciate the value of sites like Rage3D and the other few active fansites, then you have no need to wonder why there are so few of them on the 'Net right now. The Radeonic team will continue, but it will be under a new name, a new look and a new focus. As soon as we have the details we'll post them right here but for now it's business as usual under the radeonic banner. End of rant!"
"Rather than just spring the news, I figured I should let you in on some of the behind the scenes conversations we have been having over here. The basic summary of what we're discussing is that Radeonic will soon cease to be, not because we're giving up on the computer hardware scene which is a passion we all share, but because we can't continue pretending to offer a service to the ATi user when ATi themselves don't seem to give a damn! Before I get too full on, let me state clearly that ATi-UK have been awesome, offering everything they could, but it seems the parent company doesn't offer them a lot of support either (my words not theirs). We have been promised a place on their mailing list for 8 months, it never happened! Our emails to them go unanswered, our requests for new hardware under NDA, or indeed under any other circumstances, are refused due to a "lack of resources". On a daily basis I try to defend ATi to readers who have had endless technical support emails ignored or who have been stalled and given the run-around. It makes ATi look bad, it makes us look bad and it does nothing to repair their reputation as a company who cares only about their OEMs. Sometimes, even with the best will in the world you have to admit you're beaten, and until ATi get their asses in gear and learn to appreciate the value of sites like Rage3D and the other few active fansites, then you have no need to wonder why there are so few of them on the 'Net right now. The Radeonic team will continue, but it will be under a new name, a new look and a new focus. As soon as we have the details we'll post them right here but for now it's business as usual under the radeonic banner. End of rant!"